Resume

PROFESSIONAL EXPERIENCE

TESLA INC - Accelerating the world's transition to sustainable energy Fremont, CA

Senior Product Manager Jan 2021 - Present

· Built the service & support experience on Tesla app, Tesla Account and support pages for Energy Products enabling customers to self-serve; reduced call rate to customer support by 40% and contact rate by 33% in 1 year

· Conceptualized self-troubleshooting wizard for inverters, Gateways & Powerwalls; increased self-resolution to 50%

CURBFLOW INC - A Computer Vision (CV) startup San Francisco, CA

Product Manager MBA Intern Jun 2020 - Dec 2020

· Conducted user interviews and customer journey mapping to design wireframes and develop an app for real-time curbside parking using CV; devised go-to-market strategy to partner with 2 businesses and launch with 1000+ users

MOONSHOT JUNIOR - An ed-tech startup San Francisco, CA

Product Manager (Consultant) Apr 2020 - Dec 2020

· Developed product vision, features, and launch strategy for instructor-led online courses and e-commerce platform

· Collaborated with engineering, design and marketing teams to devise user acquisition strategy and build an eLearning platform fostering entrepreneurship amongst students; launched in 8 countries with 200+ students and >90% retention

McKINSEY & COMPANY - On-assignment at Digital Capability Center Chicago, IL

Digital Technology Coordinator Jan 2020 - Jun 2020

· Formulated and executed Augmented Reality solution for smart warehouse operations based on market research and identification of unmet needs; reduced 30% cost by improving accuracy

THE WALT DISNEY COMPANY Mumbai, India

Assistant Manager, Product Sep 2018 - Jul 2019

· Built product to track players on badminton court using computer vision for enhanced viewing experience and match analysis using advanced statistics; contributed to 3x viewership growth, $100,000 annual savings

· Led cross-functional team of 20 to design and integrate superior virtual studios using Unreal Game Engine to render photorealistic environments; unveiled at Cricket World Cup 2019 viewed by 550M people globally

· Innovated a portable and compact solution for broadcasting live sports shows inside a sedan car; instrumental in acquiring title sponsorship from India’s biggest car manufacturer for Indian Premier League

MERAKI STUDIO - One of India’s first and biggest VR Studios Mumbai, India

Co-founder and Chief Product Officer Nov 2015 - Sep 2018

· Led and negotiated sale of startup with 2 potential buyers; company successfully acquired in all-cash deal

· Managed concept-to-launch of a Virtual Reality (VR) safety training platform enabling immersive training of shop floor workers in 7 languages; achieved >90% knowledge retention rate

o Collaborated with design and engineering teams for customer journey maps and user stories followed by 2-week agile sprints; delivered a Minimum Viable Product (MVP) in 2 sprints

o Secured a partnership deal with a Fortune 500 company; trained 1000+ shop floor workers

· Designed product wireframes and conducted usability tests for an interactive VR cruise ship walkthrough (Android, iOS) for Royal Caribbean; increased ticket sales by 10%

· Developed innovative solutions: 3D printed rig for cameras and 8K video rendering workflows to enhance overall VR experiences; achieved 70% overall quality improvement and 25% cost reduction

LEVODRIVE - Premium intra-city bus transport Mumbai, India

Co-founder and Chief Product Officer Aug 2015 - Nov 2015

· Built an MVP by identifying and prioritizing key features and conducting 100+ user interviews

· Devised product roadmap and launch strategy for 12 routes; crossed 2000 transactions in 3 months

ITC LIMITED - India’s biggest CPG conglomerate Saharanpur, India

Assistant Engineer, Projects Jun 2013 - Aug 2015

· Led team of 120 to plan and execute renewable energy and infrastructure projects worth $17M in 18 months

· Spearheaded design and construction of finished goods store; increased storage capacity by 65%

EDUCATION

NORTHWESTERN UNIVERSITY - CGPA: 3.96/4 Evanston, IL

· Master of Engineering Management: a STEM alternative to MBA Sep 2019 - Aug 2020

· Courses: Product Management, Designing Product Interactions (Segal Design Institute), and Entrepreneurial Selling (Kellogg School of Management); Certified Scrum Product Owner (CSPO)

INDIAN INSTITUTE OF TECHNOLOGY (IIT) BOMBAY - CGPA: 8.2/10 Mumbai, India

· Dual Degree: Bachelor and Master of Technology in Mechanical Engineering Jul 2008 - Jun 2013

ADDITIONAL

· Software and Tools: C++, Python, SQL, Unity3D; Photoshop, After Effects, Premiere Pro, InVision

· Athlete: University swimming and water polo; completed Swimathon 13 miles in 12 hrs continuous swimming

· Sports enthusiast: skydiving, scuba diving, surfing, soccer, and esports; Manchester Utd and Ferrari-F1 fan